Company Information

Official company and customer service information for the Norvessar™ online store.

Legal Company Name
Shanghai Southwest Chenchuang Technology Co., Ltd.
Business Address
Room 118, Building 20, Nos. 1-42, Lane 83, Hongxiang North Road, Lingang New Area, China (Shanghai) Pilot Free Trade Zone
Brand
Norvessar™
Product Category
Travel Products & Accessories
Legal Representative
Ren Feijun
Customer Service Hours
8:00 AM – 10:00 PM
Customer Service Email
Customer Service Phone
Privacy & Data

Privacy Policy

Information about how personal information may be collected, used, and protected.

Travel & Everyday Essentials Made for life on the move.

Norvessar™ offers thoughtfully selected travel, organization, comfort, and everyday essentials.

Store Information & Policies +
Official Store Information

Privacy Policy

Norvessar™
Operated by Shanghai Southwest Chenchuang Technology Co., Ltd.
Business Address: Room 118, Building 20, Nos. 1-42, Lane 83, Hongxiang North Road, Lingang New Area, Shanghai Pilot Free Trade Zone
Email: service@norvessar.com

Information We Handle

We process information you provide when placing an order or contacting us, including your name, email address, telephone number, delivery address, order details, and correspondence.

Website operation may also involve technical information such as IP addresses, browser information, device details, and website activity.

Why Information Is Used

We use relevant information to manage orders, arrange deliveries, provide support, handle returns and refunds, maintain website security, and meet applicable legal obligations.

Where required by applicable law, processing relies on performing a contract, complying with legal obligations, consent, or legitimate interests such as preventing fraud and maintaining website reliability.

Sharing and Storage

We may share necessary information with providers supporting website operation, delivery, and customer service. Information may also be disclosed where required by law or necessary to establish or defend legal claims.

Where information is processed in another jurisdiction, we apply safeguards required by applicable law.

We retain information for as long as reasonably necessary for the purposes described above, including applicable recordkeeping and dispute-resolution requirements. We use reasonable measures to protect it against unauthorized access, alteration, loss, and misuse.

Cookies and Your Choices

Essential cookies support website functions. Where optional cookies or similar technologies require consent, they are used only after the required consent is obtained. You may also manage cookies through your browser settings.

Privacy Requests

Depending on applicable law, you may request access, correction, deletion, restriction, or portability of your information, object to certain processing, or withdraw consent. You may also complain to the relevant supervisory authority.

Email service@norvessar.com to exercise your rights. We begin handling privacy requests within 3 business days of receipt and complete them within applicable legal deadlines. Appropriate identity verification may be required.

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Essentials for the journey.